1. Introduction

At The Quranic Arabic Academy (“Academy,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information of our students, parents, and visitors (“you,” “your”).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website quranicarabicacademy.com, including all related pages, services, features, and educational platforms (collectively, the “Website”).

By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

2. What Does This Privacy Policy Cover?

This Privacy Policy applies to all personally identifiable information (“Personal Information”) that we collect when you interact with our Website or enroll in our services.

Third-Party Services:
This policy does not apply to websites, platforms, or services that we do not own or control, even if they are linked to or integrated with our Website.

Public Information:
Any information you voluntarily share in public areas (such as reviews or testimonials, if applicable) is not considered Personal Information.

Children’s Privacy:
The Quranic Arabic Academy does not knowingly collect Personal Information from children under the age of 13 without parental or guardian consent. If you are under 13, please do not submit any information without approval from a parent or guardian.

If we become aware that Personal Information has been collected from a child under 13 without consent, we will promptly delete it.
If you believe this has occurred, please contact us at info@quranicarabicacademy.com.

3. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide, including but not limited to:

  • Registration Information: Name, email address, phone number, country, and account credentials

  • Student Information: Age group, course enrollment details, learning preferences, and progress records

  • Payment Information: Billing details processed securely through third-party payment providers (we do not store credit card details)

  • Communication: Messages, inquiries, feedback, or support requests you send to us

Information Collected Automatically

When you visit or use our Website, we may automatically collect:

  • Technical Data: IP address, browser type, device information, and operating system

  • Usage Data: Pages visited, time spent on the Website, and interaction patterns

  • Cookies: Small data files used to enhance user experience and Website functionality

You may disable cookies through your browser settings, but some features of the Website may not function properly.

4. Access to Your Information & Data Retention

Access and Updates

Registered users can access, review, and update their personal information through their account dashboard or by contacting us directly.

Data Retention

If you discontinue your enrollment or request account deletion, we will retain your Personal Information only as long as necessary for legal, educational, or administrative purposes. After this period, your data will be securely deleted and cannot be recovered.

5. Email and Communications

We may contact you via email, WhatsApp, or other communication channels for purposes such as:

  • Account notifications

  • Class updates and scheduling

  • Educational resources

  • Announcements and promotions related to our services

Opt-Out:
You may unsubscribe from promotional communications at any time using the link provided in our emails or by contacting us directly. Essential service-related messages may still be sent.

6. Sharing of Information

We do not sell, rent, or trade your Personal Information.

We may share limited information only in the following circumstances:

  • Service Providers: Trusted third parties who assist with payment processing, hosting, analytics, or communication services, solely for operational purposes

  • Legal Compliance: When required to comply with applicable laws, regulations, or legal processes

  • Business Transfers: In the event of a merger, acquisition, or restructuring, user data may be transferred as part of the business assets, with prior notice where required

  • Protection: To protect the rights, safety, or property of the Academy, our users, or others

7. Security and Data Protection

We implement appropriate technical and organizational security measures to protect your Personal Information, including secure servers, encrypted connections (SSL), and access controls.

While we strive to safeguard your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any significant changes will be posted on this page, and continued use of the Website after such changes constitutes acceptance of the updated policy.

If you do not agree with the updated policy, you may request account deletion by contacting us.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at:

Email: info@quranicarabicacademy.com
Website: quranicarabicacademy.com